Experience

Built a new digital app end-to-end for an EdTech company — two fully working versions for children and parents, with real-time push notifications, data visualizations, and an AI-powered customer support system.

• →Built a digital phenotype web app in Next.js in two distinct versions for parent and child devices
• →Finished internal testing and shipped a demo version for partners in the U.S. and Singapore
• →Contributed a new app to a production monorepo of a real-time classroom management platform used by 1000+ schools in Seoul
• →Recognized for high-impact contributions with a full-time offer post-internship

Supported computer vision research on rip current detection by managing data annotation pipelines and assisting with academic paper writing under graduate student mentorship.

• →Managed and optimized data annotation pipelines and experiment tracking to support the training and evaluation of machine learning models for rip current detection
• →Assisted a graduate student in paper writing and received mentorship on conducting research in the machine learning field

Built and improved customer-facing pages for a multi-vendor e-commerce startup, shipping production changes to the live platform.

• →Built a user portal and product display page for 50+ shop owners on the platform
• →Redesigned the order-tracking page on the live platform with clearer order states, fewer clicks, and better in-page feedback

Joined GME FinTech as a Client Consultant in Hwaseong, then transitioned into a Marketing Officer role in Seoul — driving customer satisfaction initiatives and representing the Cambodian team in a company-wide performance competition.

• →Provided financial consultation, registration support, and resolved transaction issues for customers via phone and in person
• →Increased customer satisfaction and online response rate from 81% to over 90%
• →Improved team workflow by proposing a task-tracking system to support project planning and performance monitoring
• →Represented the Cambodian marketing team in a company-wide idea competition to improve operational performance and task automation

Handled client-facing operations at one of South Korea's largest banks, managing customer inquiries and supporting documentation.

• →Facilitated client-facing operations, managed customer inquiries, and handled supporting documentation